Returns & Exchanges

At MyDesignation, we want you to love your fashion finds, which is why we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items. Simply ensure the original tags are intact to qualify for a full refund or a size replacement.

1

Initiate Request

Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached and include the printed invoice inside the box.

3

Handover to Courier

Our logistics partner will arrive at your doorstep within 48 hours to collect the return package at no additional cost.

4

Quality Check & Refund

Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing